Privacy Policy

This Privacy Policy explains how Bizvisor collects, uses, shares and protects your personal data when you visit our website, contact us, or use our business-setup and related services. We are committed to handling your data responsibly and in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable regulations.

1. Who we are

This website and our services are operated by Bizvisor Corporate Services Provider L.L.C, a company licensed in Dubai, UAE under commercial licence number 1145129, with its registered office at Office 2909, Silver Tower, Business Bay, Dubai, UAE. “Bizvisor”, “we”, “us” and “our” refer to this entity. For any privacy question you can reach us at info@bizvisor.ae.

2. Information we collect

We collect information you give us directly and information collected automatically as you use the site:

• Contact details you provide — name, phone/WhatsApp number, email, company name and your enquiry.
• Business-setup information you share so we can advise you — nationality, activity, budget, preferred jurisdiction and similar.
• Communications — messages you send us by form, chat (AgentBiz), WhatsApp, email or phone.
• Technical and usage data — IP address, device and browser type, pages viewed, and referring source, collected via cookies and similar technologies.
• Marketing identifiers — advertising click IDs (such as Google “gclid”) used to measure which campaigns lead to enquiries.

3. How we use your information

We use your personal data to:

• Respond to your enquiries and provide the setup plan, quote or service you request.
• Deliver and administer our services, including liaising with authorities and partners on your behalf.
• Improve our website, services and customer experience.
• Send you relevant updates about your enquiry or service, and — where permitted — marketing you can opt out of at any time.
• Measure and improve our advertising, and comply with legal, tax and regulatory obligations.

4. Our lawful basis

We process your data where you have consented, where it is necessary to provide a service you have requested, where we have a legitimate interest (such as improving and marketing our services in a proportionate way), or where we must comply with a legal obligation.

5. Cookies and tracking

We use cookies and similar technologies for essential site functionality, analytics, and advertising measurement (including Google Ads and Google Analytics). You can control non-essential cookies through your browser and our cookie controls. See our Cookie Policy for details.

6. Sharing your information

We do not sell your personal data. We may share it with:

• Service providers who help us operate — hosting, communications, CRM and analytics providers — under confidentiality obligations.
• Government authorities, free zones and partners strictly as needed to carry out the service you have asked us to perform.
• Professional advisors, or where required by law, regulation or legal process.

7. International transfers

Some of our providers may process data outside the UAE. Where we transfer personal data internationally, we take steps to ensure it is protected in line with applicable law.

8. Data retention

We keep your personal data only for as long as needed for the purposes described here, to provide our services, and to meet legal, accounting and regulatory requirements. When it is no longer needed, we securely delete or anonymise it.

9. Data security

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

10. Your rights

Subject to applicable law, you may have the right to access the personal data we hold about you, ask us to correct or delete it, object to or restrict certain processing, withdraw consent, and request a copy of your data. To exercise any right, email info@bizvisor.ae — we will respond within the timeframe required by law.

11. Third-party links and services

Our site may link to third-party websites and use third-party tools (such as WhatsApp and our AI advisor, AgentBiz). We are not responsible for the privacy practices of third-party sites; please review their policies. Information you share with AgentBiz is used to give you guidance and, if you ask us to, to have an advisor follow up.

12. Children’s privacy

Our services are intended for adults and businesses. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Significant changes will be highlighted on this page.

14. Contact us

For any privacy question, request or complaint, contact us at info@bizvisor.ae or +971 56 496 0040. If you are not satisfied with our response, you may have the right to complain to the relevant UAE data protection authority.